Job Experience

The Home Depot, Virtual— Software Engineer Intern and UX Intern

MAY 2023 - AUGUST 2023

• Developed a pre-chat Form LWCs for the Contact Center Agents. This completed form helps to reduce handling errors and streamline the contact center process. 

• Took courses on UX design and UX audits

• Utilized Pair Programming for entirety of the internship project

• Used version control with Git

• Gained Exposure to the Agile/Scrum development practices

• Coded back-end apex classes

• Collaborated with different Home Depot Teams for certain project requirements

Cracker Barrel, Midlothian—Hostess and Server

MAY 2021 - AUGUST 2021

• Learned how to work with different teams to keep customers happy

• Expanded customer service knowledge

Bojangles, North Chesterfield— Seasonal Cashier

APRIL 2020- JANUARY 2021

• Operated in a fast-paced environment while maintaining quality

• Balanced schoolwork while maintaining a 32-38 hour work week

Courtyard by Marriott, Richmond-Chester — Server

NOVEMBER 2018 - OCTOBER 2019

• Learned to navigate and utilize digital P.O.S. systems

• Learned how to effectively communicate with customers and give them quality services and products

• Improved upon preexisting public relations skills